Feedback

Introduction

The BehaviorCode Feedback feature allows you to collect valuable ratings and feedback directly from your end users without requiring additional instrumentation or complex setups. This seamless integration empowers website owners to understand their customers’ experiences, needs, and suggestions, enabling data-driven improvements and user satisfaction.

Feedback is crucial for various websites, whether you're running an e-commerce store, a SaaS product, or an information portal. By understanding your users' needs and preferences, you can optimize your website's functionality, improve design, and prioritize the most impactful product changes.

Key Features of BehaviorCode Feedback

  • Quick Setup: Gather feedback effortlessly without additional instrumentation.
  • Flexible Options: Choose from multiple feedback types and templates.
  • Customizable Placement: Display the feedback form in strategic positions on your website.
  • Targeted Feedback: Set target percentages to determine how many users are prompted for feedback.
  • Notifications: Enable notifications to stay updated on incoming feedback.
  • Data Storage and Accessibility: Store all feedback securely and view it anytime for analysis.

How to Set Up Feedback

Follow these simple steps to set up BehaviorCode Feedback on your website:

  1. Select Feedback Type: Choose the type of feedback you want to collect from your users:
    Error Tracking Visualization
    • Net Promoter Score: Measure user loyalty and satisfaction.
    • Product Improvements: Gather suggestions to improve your product or service.
    • User Needs: Understand the specific requirements of your audience.
    • Custom Feedback: Create your own feedback form tailored to your needs.
  2. Choose a Template: Select one of the two pre-designed templates available for feedback forms.
    3. Error Tracking Visualization
  3. Set Display Location: Choose where the feedback form will appear on the page:
    Error Tracking Visualization
    • Top Right
    • Top Left
    • Bottom Left
    • Bottom Right
  4. Generate Feedback Link: Once you configure the settings, you’ll receive a unique link. Attach this link to the page where you want the feedback form to appear.
  5. Target Percentage and Notifications:
    • Set Target Percentage: Define the percentage of visitors who will see the feedback form.
    • Enable Notifications: Turn on notifications to get alerts whenever new feedback is submitted.
  6. Review Feedback: Access all collected feedback anytime through the dashboard for analysis and actionable insights.

Benefits of Using BehaviorCode Feedback

  • Gain actionable insights to improve user satisfaction and retention.
  • Identify and address pain points quickly.
  • Optimize your website and product design based on real user input.
  • Strengthen customer relationships by showing that you value their feedback.

Summary

The BehaviorCode Feedback feature is a powerful tool for gathering direct user input to improve your website's usability, design, and overall customer experience. By following the steps outlined above, you can easily integrate feedback collection into your website and leverage the insights to drive impactful changes. Start using BehaviorCode Feedback today and take your website to the next level!